Office/Administrative

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Title Clerk

Albuquerque, NM 87105

Employment Type: Direct Hire Category: Office/Administrative Job Number: 7460 Compensation: $19-20/hour

Job Description

We are seeking an organized, detailed, process-oriented, yet flexible professional for this role of Title Clerk.  The Title Clerk works with new and existing commercial accounts, fostering enduring customer relationships. You will support online and in-person auctions, sales, and remarketing services, providing exceptional customer service to clients and buyers.

This role requires climbing in and out of construction vehicles, trucks, and other equipment to take pictures of VINs, odometer readings, etc.  Must be able to lift and carry up to 25 lbs. This position is an excellent fit for someone who enjoys opportunities to get away from the desk and enjoy some sunshine during the day. 

Compensation

$18-20/hour + Benefits
Health Reimbursement Account
PTO

Responsibilities:
- Manage titles for vehicles, trucks, and trailers
- Process and verify financial and legal documents for vehicles to finalize seller agreements
- Prepare legal transfer documents for submission to the state motor vehicles department
- Process and verify incoming titles accurately for transfer to buyers
- Troubleshoot and resolve title-related issues such as odometer discrepancies and power of attorney
- Provide customer service via phone, email, and in-person to both buyers and sellers
- Assist with customer pickups and walk-in inquiries
- Help assist with listings, re-listings, disputes, and inquiries
- Establish and maintain relationships with clients to exceed customer expectations

Desired Profile
- 2 years of proven title and customer service experience
- Proficient multitasker with keen attention to detail
- Previous success in a detail-oriented position with high stakes in the case of errors
- Familiarity with industrial equipment, fleet management, trucks, and construction equipment is advantageous but not required
- Experience in industrial environments desirable
- Excellent oral and written communication skills
- Highly motivated and adaptable to a dynamic environment
- Personable with strong interpersonal skills
- Process-oriented with a focus on continuous improvement
- Proficient in basic computer skills and applications
- Ability to climb in and out of construction vehicles, trucks, and other equipment to take pictures of VINs, odometer readings, etc.  Must be able to lift and carry up to 25 lbs.


Full-time, onsite, Monday to Friday, 8-5, Approximately 5 to 6 auction weekends per year
#IND1

Meet Your Recruiter

Abby Dietz
CEO

Originally from Pennsylvania, Abby Dietz moved to Santa Fe from Northern Virginia/DC Metro area in 2011.  She joined The Hire Firm in a temporary role but fit the culture so well we decided to keep her!  Her strong background in sales, customer service, and executive administrative skills was the perfect blend for a staffing and recruiting professional. Abby has a fantastic ability to quickly understand clients’ needs and match those needs with talented candidates. She now focuses on managing the firm bu still recruits because she enjoys it so much.  

 

Abby is a living success story for temporary and temp-to-hire opportunities and has obtained three long-term, rewarding positions in her career that started as temporary or temp-to-hire. She believes in what we do and knows first-hand how being open and flexible can lead to great opportunities. She would love to share her story with anyone who is curious about it!

  

When she’s not working, she enjoys recharging on backpacking trips, spending time with family, friends, and fur babies, and taking classes on whatever is currently of interest to her!  Her pronouns are she/her and she invites you to share yours. 

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