Regional Office Manager
Albuquerque, NM 87101 US
Job Description
Do you have a knack for problem-solving and saving the day? Our client is looking for a Regional Office Manager in the Albuquerque office of this home health care company. This person will be responsible for all operational aspects of the assigned region, including ensuring that all employee and client files meet state and federal regulatory compliance requirements. This position is the first point of contact for potential clients and caregivers and must represent professionalism and competence consistently. As a key representative of the agency, the Regional Office Manager is expected to promote the company's core competencies to potential clients.
Compensation + Benefits
$20-25/hr DOE
-
Medical, Dental, Vision, and 401k
-
Disability insurance/life insurance
-
PTO and sick leave
Responsibilities
- Field calls from all sectors within the industry
- Managing the caregiving workforce in the region
- Interview, hire and onboard caregiving, coordinating background checks and drug testing
- Reporting to executive management weekly on operational activities and overall status of the region
- Time entry and scheduling management for all staff
- Client crisis management and incident reporting
- Rotating on-call on weekends for staffing coverage
Desired Profile
-
5 years’ related experience and/or education
-
Exceptional customer service and multi-tasking skills; Exceptional phone skills
-
Attention to detail; high level of organization
-
Ability to grasp concepts, processes and procedures quickly and effectively
-
Extensive experience in MS Office products and QuickBooks accounting software (preferred)
-
Comfortable with high accountability and responsibility
-
Employee management experience
-
Familiarity with the Healthcare industry in an office setting
-
Effectively manage pressure and problem solve
-
Highly self-motivated and disciplined researcher
-
Able to execute directives timely and overcome unexpected obstacles and develop workarounds to meet deadlines
-
Comfortable wearing many hats
Location
Albuquerque, NM
Schedule
Monday – Friday, 8 a.m. - 5 p.m.
Type of Employment
Permanent
Meet Your Recruiter
Gabby Avila
Recruiter
Gabby Avila is originally from El Paso, Texas but has spent most of her life in Albuquerque, New Mexico. While exercising her passion for the arts of culinary, she ran her own restaurant while attending Bellevue University for her BA in Business Management. She has an admirable background in sales, customer service, and administration, making her an excellent addition to the team.
Gabby primarily focuses on staffing and recruiting for our Temp and Temp-to-Hire Division. She finds connecting individuals with the right opportunities that utilize their abilities to be most fulfilling.
When not uniting New Mexico’s talent with top-notch employers, Gabby spends her spare time with her family and fur babies. She loves the outdoors all year round, enjoying nature’s beauty with her fiancé, camping, off-roading, and white-water rafting.