Communications Associate

Communications Coordinator

Santa Fe, NM | Full-Time | Direct Hire
Pay: $26–$30/hour + Excellent Benefits

Help shape how a remarkable community stays informed, connected, and engaged.

This role sits at the heart of a premier private residential community in Santa Fe—supporting clear, thoughtful, and timely communication with residents who care deeply about where they live.

We’re looking for a Communications Coordinator who enjoys writing, organizing information, and making sure messages land clearly and professionally. You’ll manage day-to-day resident communications across email, web, newsletters, surveys, and occasional emergency alerts, all while maintaining a consistent tone, brand, and attention to detail.

If you’re someone who likes creating order, polishing language, and being the person who actually gets communications out the door—this is a role where your work will be seen, read, and appreciated.

What You’ll Do

This is a hands-on communications role with real ownership. You will:

• Draft and send resident email communications related to events, maintenance, operations, and announcements

• Produce the quarterly community newsletter—gathering content, coordinating inputs, managing layout, and overseeing distribution

• Maintain and update content on the community’s resident-facing website

• Design, launch, and manage the annual resident survey (SurveyMonkey), and summarize findings for leadership and the Board

• Send emergency notifications during weather, safety, or operational events

• Ensure all communications align with the community’s tone, branding, and visual standards

• Maintain organized digital and print archives of prior communications and newsletters

• Collaborate with staff, committees, and Board members to ensure messages are accurate, clear, and timely

• Support resident engagement by presenting information in a professional, approachable, and consistent way

Who This Role Is For

You’ll likely enjoy this role if you:

• Are a strong writer with excellent attention to detail (you catch the typo before it goes out)

• Are comfortable juggling multiple deadlines and communication channels

• Enjoy working within established brand guidelines while keeping content clear and engaging

• Are tech-comfortable and able to learn new systems without panic

• Have a friendly, professional presence when working with staff, volunteers, and residents

Qualifications & Skills

• Proven experience in communications, marketing, public relations, or community-focused roles

• Experience creating newsletters, surveys, announcements, or website content

• Proficiency with tools such as Microsoft Office, Adobe Creative Suite, CMS platforms, and SurveyMonkey (or similar)

• Strong organizational and time-management skills

• Experience in a residential community, nonprofit, association, or service-focused environment is a plus

Compensation & Benefits

Pay: $26–$30/hour, depending on experience

Benefits include:

• Medical, dental, and vision insurance

• Generous paid time off and holidays

• Retirement plan options

• Professional development opportunities

• A collaborative, respectful, and professional work environment

Location & Structure

• Full-time, direct hire

• Onsite in Santa Fe, NM

• Reports to the Executive Director and/or Assistant Executive Director

Equal Employment Opportunity

We proudly support equal employment opportunities for all. All qualified applicants will be considered without regard to race, religion, color, sex, gender identity, national origin, age, disability, sexual orientation, or veteran status. We value professionalism, inclusion, and a workplace where people do good work together.
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