Santa Fe, NM | Temp-to-Hire | $22–$24/hour
Looking for a job that can turn into a career?
One of New Mexico’s largest independently owned insurance companies is looking for a personable, polished, and dependable professional to join its Santa Fe office. You’ll start at the front desk, becoming a familiar and trusted point of contact for clients and visitors, while learning the insurance business from an experienced team.
For the right person, this role can grow into a licensed Commercial Lines Customer Service Representative (CSR) position. Previous insurance experience is welcome, but it is not required. The company will provide the resources and support you need to become licensed, including study materials, exam fees, and paid study time.
This is a great fit for someone with strong customer service skills who is ready to move beyond a traditional receptionist role and develop a professional career.
$22–$24/hour, depending on experience
Upon direct hire, benefits include:
Medical and dental insurance, with the company paying 70% of the employee premium and 50% of dependent premiums
Company-paid basic life insurance
Company-paid long-term disability insurance
10 sick days + 10 vacation days
Vacation increases to three weeks after five years
Profit-sharing plan
Professional development and career-growth opportunities
Employer-supported insurance licensing, including exam fees, study materials, and paid study time
You’ll begin with a strong focus on reception, customer service, and administrative support while gradually gaining exposure to the insurance side of the business.
Responsibilities include:
Serving as the first point of contact for the Santa Fe office, including greeting visitors and answering and directing calls
Providing responsive, professional service to clients
Assisting with client requests for certificates, documents, and other information
Supporting policy renewals and new accounts
Maintaining accurate and organized client files
Assisting producers with client accounting, reconciliation, and invoicing
Communicating with clients, producers, and underwriters
Providing general administrative and office support
Serving as backup for other members of the team as needed
Learning commercial insurance operations with the goal of moving into a licensed CSR role
You don’t need to arrive knowing the insurance industry. You do need to be someone who enjoys working with people, communicates professionally, learns quickly, and can be counted on to follow through.
We’re looking for:
High school diploma or equivalent
Previous reception, administrative, or customer service experience in a professional environment
Strong written and verbal communication skills
Good computer skills, including Microsoft Word and Excel
Comfort learning new software and systems
An outgoing, organized, and service-oriented approach
Strong attention to detail and follow-through
Willingness to travel to Albuquerque for initial training
Willingness to study for and pass the applicable insurance licensing exam, with costs and study support provided by the employer
Monday–Friday | 8:00 AM–5:00 PM
Onsite in Santa Fe, New Mexico
Temp-to-Hire
If you’re looking for a professional environment where you can learn a new industry, earn a credential, and build toward a long-term career, we’d like to hear from you.
The Hire Firm is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, or any other protected status.
Originally from Pennsylvania, Abby Dietz moved to Santa Fe from Northern Virginia/DC Metro area in 2011. She joined The Hire Firm in a temporary role but fit the culture so well we decided to keep her! Her strong background in sales, customer service, and executive administrative skills was the perfect blend for a staffing and recruiting professional. Abby has a fantastic ability to quickly understand clients’ needs and match those needs with talented candidates. She now focuses on managing the firm bu still recruits because she enjoys it so much.
Abby is a living success story for temporary and temp-to-hire opportunities and has obtained three long-term, rewarding positions in her career that started as temporary or temp-to-hire. She believes in what we do and knows first-hand how being open and flexible can lead to great opportunities. She would love to share her story with anyone who is curious about it!
When she’s not working, she enjoys recharging on backpacking trips, spending time with family, friends, and fur babies, and taking classes on whatever is currently of interest to her! Her pronouns are she/her and she invites you to share yours.
Abby was AMAZING to work with. She guided me along all of the steps of the hiring process and was very communicative. 100/10 would recommend!
Abby Dietz from the Hire Firm approached me with a Compensation position with my current employer. While it was a lower-level position based on my experience, I was willing to explore this position if it was scaled up with responsibilities and experience related to my background. Abby worked very diligently and relentlessly with both the […]
Working with Silas and The Hire Firm has been an absolute joy. Silas is professional, efficient, and engaging. He communicated with me at every step of the process, and I really felt I had a partner in Silas. As others have mentioned, Silas focuses on finding the best fit for all parties involved. Thank you […]
Friendly, Helpful, and Professional Staff. Very quickly placed me into an assignment.
The staff at The Hire Firm are wonderful! They take the time to listen and are mindful of your needs. They are professional and I whole heartedly recommend this company!
I had a great experience with Silas and the staff at the Hire Firm. I highly recommend this local business for all of your staffing and career placement needs.
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