Los Alamos, NM 87544 US
We are seeking four experienced Benefits Analysts to assist this HR team in providing exceptional customer service and assistance to employees and enrollees during open enrollment. In this role, you will be responsible for addressing benefits inquiries, managing benefits enrollments, facilitating status changes, and handling general benefits-related inquiries. Additionally, you will distribute benefits enrollment materials and ensure compliance with federal and state laws. This role is remote but must live within 2 hours of Los Alamos. This assignment is expected to last through December with a possibility of extension.
Compensation$30-33/hour + paid sick leave
Respond to benefits inquiries from employees and managers, addressing questions regarding plan provisions, benefits enrollments, and status changes.
Distribute benefits enrollment materials and communicate eligibility requirements to employees.
Assist employees in resolving benefits claim issues and navigating plan changes.
Ensure compliance with federal and state laws related to benefits and open enrollment.
Collaborate with the Benefits team to implement and improve benefits programs.
Maintain accurate records of benefits-related transactions.
Perform other duties as assigned by the supervisor.
Minimum of five years of related experience or equivalent combination of education and experience.
Strong customer service skills.
Experience providing support during benefits open enrollment.
Familiarity with benefits plans and provisions.
Proficiency in HRMS systems, such as Oracle, and the ability to quickly learn new management software like ServiceNow.
Excellent communication and interpersonal skills.
Work week: Monday to Friday
Remote work arrangement
Type of Employment
Meet Your Recruiter
Originally from Pennsylvania, Abby Dietz moved to Santa Fe from Northern Virginia/DC Metro area in 2011. She joined The Hire Firm in a temporary role but fit the culture so well we decided to keep her! Her strong background in sales, customer service, and executive administrative skills was the perfect blend for a staffing and recruiting professional. Abby has a fantastic ability to quickly understand clients’ needs and match those needs with talented candidates. She now focuses on managing the firm bu still recruits because she enjoys it so much.
Abby is a living success story for temporary and temp-to-hire opportunities and has obtained three long-term, rewarding positions in her career that started as temporary or temp-to-hire. She believes in what we do and knows first-hand how being open and flexible can lead to great opportunities. She would love to share her story with anyone who is curious about it!
When she’s not working, she enjoys recharging on backpacking trips, spending time with family, friends, and fur babies, and taking classes on whatever is currently of interest to her! Her pronouns are she/her and she invites you to share yours.